FAQs
- Q: How quickly will my tours be online?
- A: Virtual Tours are typically processed within approx 48-72 hours of being Photographed. There may be a delay if your tour is shot over a weekend.
- Q: When will my virtual tours expire?
- A: Your virtual tours will each expire after a one year timeframe. Each virtual tour is then renewed by us with a 1, 2 or 5 Year Hosting Option to keep your Business Online to the World.
- Q: How many scenes can be included in each tour?
- A: The tour window supports 30 scenes in any combination of full 360, partial 360 or still images. If you have a picture you would like added, please let us know prior to the shoot.
- Q: Is it possible to exceed the 30 scene limit and if so, how much would the additional cost be?
- A: Yes. It is possible to exceed the 30 scene limit. Talk to us regarding affordable additional prices.
- Q: Can I change the skin and text colors of my round windows?
- A: Yes. You can choose any color you wish for the skin and text colors of your tour windows.
- Q: If I change my company or contact information, do I have to recreate my tours?
- A: No. If you change your contact information, you simply need to let us know and we will update the changes in your online profile. All of your tours will automatically update and the existing links to the tours will remain the same.
- Q: Is there an additional charge for the setup of real estate tour templates / skins by your logo staff?
- A: No. There is no additional charge for the setup of Real Estate tour templates or skins.
- Q: How much does an audio narrative clip cost?
- A: Free streaming audio clips are available. Talk to us about uploading your mpg files.
- Q: Can I place a link to schools and city information on my tours?
- A: Yes. You can have both a link to schools as well as a link to city information on each of your tours.
- Q: Can I place a link to a map of the property location on my tours?
- A: Yes. A Google Map Link to the property is automatically generated.
- Q: Can I place a floor plan on my tour?
- A: Yes. You can add a Floor Plan image with a separate feature button below the view screen on the tour window or you can include a floor plan as one of your images within the view screen on the tour window. Attaching the plan to your itour is included free of charge.
- Q: Can I place a printable flyer on my tour?
- A: Yes. If you have your own flyer, you can E-Mail it to us and we can attach it to the tour for you or for an additional price we will customize one of our templates for you.
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